Please read through our online store FAQ's should you require any assistance using our online store.
If your query has not been answered, please contact 02 9624 8002 for help.

What is the procedure to redeem the Gift Card?

Once you make the payment online, you will get confirmation mail along with proof of purchase. You need to carry the physical copy of the same to redeem your gift card.

How do I change or cancel my order?

If you wish to change or cancel your order, please email within 1 business day. Please note, in some instances we may not be able to make changes to your order if the item(s) have already been processed.

What payment methods do you accept?

We accept payments through Credit and Debit Cards, Net Banking and also through PayU money.

Can my gift cards be used at all Timezone locations?

Yes, you can use your gift cards at all Timezone stores.

This is a gift, will you provide proof of purchase?

Proof of purchase is provided to you on your email as soon as you make your payment.

Who can I contact for any queries regarding my purchase?

If you have any queries relating to your purchase, please email

What currency will my purchase be made?

All purchases are made in INR
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